Successful Launch for New Benefit Welfare Advice Service

Charitable body, The Severn Trent Trust Fund (STTF) and Community Advice and Law Service (CALS), Leicester hosted an event to celebrate the launch of a new welfare benefit advice service.

Guest at the event were welcomed by CALS trustee Jim Munton and special guests, Keith Vaz, MP for Leicester East and Liz Kendall MP for Leicester West. The Lord Mayor of Leicester, Ted Cassidy was also in attendance.
The new service is being funded by STTF for two years to support CALS when they have clients that are in need of more in depth help than they could previously provide.

In the last 2 years CALS has received over 600 requests for specialist advice on welfare benefits and 200 of these cases required help with appeals. The number of enquiries is predicted to increase as Universal Credit is rolled out in Leicester during the year.

“This is a much needed service for the people of Leicester,” says Gay Hammett, Community Grant Manager at Auriga Services, who manage Severn Trent Trust Fund. “There is a huge rise in people needing help since welfare reform changes were introduced and there are fewer agencies who are able to provide that help”.

Kathryn Burgess executive director at CALS said: “It was a fantastic launch and great to see the very genuine support from our MPs and the Lord Mayor for social welfare law services. They really understand the benefits to the people of Leicester in being able to access specialist advice services to resolve their problems. We are really grateful for the time they have given to help us to celebrate the funding from STTF that will support our specialist welfare benefits advice service over the next two years.”

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