Severn Trent Water have reallocated the funding previously provided to
the Severn Trent Trust Fund (STTF) and have expanded the 'Big Difference
Scheme' social tariff to include a more rounded support package for
customers with excessive arrears. As a result, the Severn Trent Trust Fund
is no longer accepting new water grant applications. The last day to submit
applications was Friday 8th September 2023.
If you applied before the deadline, your application will not be affected and you will receive your grant decision over the coming weeks. Any new applications received after 8th September 2023 will not be processed.
To check the status of your application, please log into your online account at www.applystw.org.uk and click on the 'submitted applications' section.
If you require additional support to pay your bill, Severn Trent have a range of services available to you, please visit Help when you need it.