The Big Difference Scheme can help customers who are in receipt of a low income and struggling to pay their water charges. If eligible for the scheme, you could receive up to 90% off the average Severn Trent water bill.Apply Now
The policy and grant making is overseen by independent Trustees who ensure that the money goes where it is most needed. Day to day management and administration is delegated to our wholly owned subsidiary Auriga Services Ltd who use their expertise to administer other Trusts and to keep costs down.
People unable to meet the cost of water charges and who live in the Severn Trent area can apply for help to us directly.
To get all the help and support required, please apply online.Apply online now Download a paper application